Cancellation policy
A little note about cancellations
I know life happens.
Plans change. Kids get sick. Things come up that we couldn't possibly have planned for.
I ask for 24 hours' notice if you need to cancel or reschedule your session. You can simply email me or reply to the reminder text you'll receive before your appointment.
This isn't about making life more complicated — it's about honouring the time I've set aside for you. Your appointment is a space I've reserved just for you, and 24 hours gives me the chance to offer that space to another woman who may be waiting for an appointment.
If you cancel with 24 hours' notice, I'll refund the full amount you've paid for your session, minus the Stripe processing fee. Your refund will be processed through Stripe.
If you cancel with less than 24 hours' notice, or don't attend your appointment, the session fee is generally non-refundable.
And because I know that sometimes life doesn't give us 24 hours' notice, unexpected things happen. If something genuinely comes up, please reach out. I'm a human too, and I understand that sometimes things just happen.
Thank you for respecting my time and the space I've created for you. 🤍